Terms and Conditions

At Premium Health we aim to provide you with the best possible advice or treatment for your condition.

Payment for services

We kindly ask you to settle your account in full before consultation, investigation or treatment. In the event that you are unable to attend for your visit, we will reschedule or refund at no cost if you give us more than 24 hours’ notice. If less than 24 hours’ notice is given a charge of £50 may be levied for consulting room hire.

If we cancel your visit, due to unforeseen circumstances, then we will offer you the choice of a full refund or another consultation at a time of your choosing.

All refunds will be processed immediately and will be credited back to originating account within 7 days.

Booking confirmation

All bookings made with us will be confirmed by email, to include time, date and place of visit. Similarly invoices and receipts for payment will also be sent by email. By request, these communications can be sent by post instead.

Contact details

If you wish to discuss any aspect of the service that we offer you, you can contact us in the following ways:

Post:

Premier Veins,
The Consulting Rooms,
81 Harborne Rd,
Birmingham,
B15 3HG

Phone: 0121 769 2646

Email: reception@premierveins.uk